Hello, and thank you for visiting!
I am an Assistant Professor of Supply Chain Management and Jim Bennett Fellow in The Haslam College of Business at The University of Tennessee, Knoxville. I received my Ph.D. degree in Business Administration in the Department of Information and Operations Management at Mays Business School of Texas A&M University.
My research program focuses on understanding how people, policies, and processes interact in retail supply chains and operations and how these interactions impact retail firms' performance. I am especially interested in developing insights into operations and supply chain management challenges in the retail industry that have sustainability implications. Think of product returns management, retailing strategies for remanufactured consumer products, Scope 3 emissions in e-commerce and business model innovations to address those.
My research has been published in the Journal of Operations Management, Manufacturing & Service Operations Management, and Production and Operations Management.
I currently serve as a Co-Initiative Editor of the Registered Reports Review (3R) Initiative for the Journal of Operations Management, where I previously served as an Associate Editor. I am an Editorial Review Board member for Decision Sciences and review on an ad-hoc basis for journals such as Manufacturing & Service Operations Management, Production and Operations Management, Operations Research, California Management Review and others.
I taught undergraduate-level core Operations Management and elective Sustainable Operations courses at Mays Business School. I teach the undergraduate core Manufacturing and Service Operations Management course in Haslam College of Business.